Refund policy

Vivid Metal Prints prides itself on perfection and superlative quality assurance. We attempt to never ship anything we wouldn’t hang in our own homes, and since each product is custom made to your specifications, the issue of returns rarely comes up.

However, sometimes damage does occur in shipping. If you receive a damaged package please take pictures of the package and the print and contact us as soon as possible.

You can always contact us with any question about your order at info@VividMetalPrints.com